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S1 and CheckFree Create Optimal Customer Experience for Online Banking and Bill Pay |
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Written by Company Release
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Thursday, 23 March 2006 |
With Solutions Focused on Usability and Easy Adoption, S1 and CheckFree Make Online Experience Better.
S1 Corporation, a leading provider of customer interaction software solutions, and CheckFree Corporation announced the integration of S1's online banking solutions with the latest version of CheckFree Web(SM), the industry- leading platform for secure and convenient electronic billing and payment. S1 online banking applications offer consumers and business customers advanced online money management capabilities and self-service banking features. With the close integration of CheckFree Web and S1 online banking solutions, banks can now create the optimal customer experience through the entire range of self-service banking services from account management to receiving and paying bills electronically.
The latest version of CheckFree Web provides customers with robust and innovative electronic billing and payment features, bringing customer usability to a new level with a centralized view of bill payment information on one page in a best-in-class user interface. It also maximizes payment speed, with faster payment capabilities and advanced bill reminders and e-mail notifications. In addition, consumers and businesses using S1's software gain access to CheckFree e-Bill(SM), electronic bills from organizations that represent thousands of brands and the majority of billers common to U.S. households.
Customers of financial institutions using S1 online banking solutions with CheckFree Web are now able to manage their bills and payments with exceptional speed, convenience, and flexibility. Consumers who pay bills on the CheckFree platform provided by their banks are protected by the CheckFree Guarantee against late fees resulting from processing delays and minimized liability for unauthorized transactions.
"S1 provides us with an intuitive user experience through online banking," said Veronica Funaro, assistant vice president, manager online banking at Farmers & Merchants Bank of Long Beach, California. "Now with the CheckFree Web enhancement, we are able to provide our customers with an even more compelling service."
In addition, the S1 to One Solutions program, a service offered to partner financial institutions that implement S1 online banking applications, provides a toolkit to enable clients to effectively communicate and market the features and benefits of the new CheckFree service to existing customers, while also driving increased enrollment and activation of new users.
"CheckFree's partnership with S1 is focused on developing an exceptional user experience to help a growing mainstream consumer base further embrace online banking and electronic billing and payment services," said Jeff Weikert, senior vice president and consumer service provider channel executive at CheckFree. "S1 shares CheckFree's vision of online banking as a cornerstone of a bank's customer relationships, and we value the innovation S1 develops within its solutions."
"CheckFree made customer benefits and usability the primary design focus of CheckFreeWeb, with outstanding results," said Carmen Crutchfield-Smith, Director of Marketing at S1 Corporation. "Any bank using S1 online banking solutions and the newest version of CheckFree Web will have compelling advantages to offer consumers who seek robust management of their online finances."
About CheckFree (www.checkfreecorp.com)
Founded in 1981, CheckFree Corporation (Nasdaq: CKFR - News) provides financial electronic commerce services and products to organizations around the world. CheckFree Electronic Commerce solutions enable thousands of financial services providers and billers to offer their customers the convenience of receiving and paying their household bills online or in person through retail outlets. CheckFree Investment Services provides a broad range of investment management solutions and outsourced services to thousands of financial services organizations, which manage about $1.3 trillion in assets. CheckFree Software develops, markets and supports software applications that are used by financial institutions to process more than two thirds of the 12 billion Automated Clearing House transactions in the United States. The division also provides operational risk management, financial messaging, corporate actions, and regulatory compliance software to more than 1,500 organizations across the globe.
About S1 Corporation
S1 Corporation is a leading global provider of customer interaction software solutions for financial and payment services. Comprised of applications that address virtually every market segment and delivery channel, S1 solutions help integrate and optimize an institution's entire front office, resulting in increased operational efficiencies, revenue opportunities and overall customer satisfaction. S1 is the only provider with the proven experience, breadth of products and financial strength to empower financial services companies' enterprise strategies. Additional information about S1 is available at www.s1.com. |
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